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Spotlight Preferred Diversity Focus Veterans Focus
Sartorius
Arvada, Colorado, United States
3 days ago

Description

Sartorius has an exciting opportunity for an Order Process Management Specialist that will help make a difference in the lives of others.  In this role you will be working with customers, ensuring that our products are delivered with accuracy and timeliness. Today more than ever customers and patients worldwide are reliant upon a constant supply of Sartorius products that ultimately make an impact, improving healthcare worldwide.

As the Order Process Management Professional, you will be responsible for processing orders, communicating with customers and internal departments to ensure the on time delivery.

What you will accomplish together with us

  • Main customer interface for order-related communications, process orders, order management
  • Handle payment issues, problem solving, interact with sales personnel as needed
  • Check contract terms and related documents
  • Enter orders, create delivery slips in SAP
  • Ensure the order delivery time with internal dept. and plants
  • Maintain communication with customers on orders and status
  • Communicate with warehouse/plants for shipment alignment
  • Handle return shipment from customers
  • Process credit/debits relating to order processing
  • Provide customer reports as needed, attend customer meetings
  • Maintain customer master data in SAP
  • Understand and ensure departmental KPI's, objectives and guidelines are followed

What will convince us

  • Associate degree preferred, or minimum of 3+ years of experience in customer service capacity in a professional business environment
  • Customer service background in an office environment – non-retail
  • SAP knowledge is a plus
  • Excellent knowledge of MS Office
  • Professional writing and language skills
  • Problem solving skills
  • Experience with simple data analysis
  • Organization skills
  • As a federal contractor subject to Executive Order 14042, we require all of our employees to be vaccinated as a condition of employment, subject to reasonable accommodations for reasons related to a disability or for religion. If you will require an accommodation, we will discuss this with you should an offer of employment be extended to you.
  • Strong identification with our core values: Sustainability, Openness, Enjoyment

What we offer:

Sartorius’ ambition is to simplify progress in the bio-pharmaceutical industry to help translate scientific findings into new therapeutics faster and more efficiently. Nearly 10,000 employees at more than 60 sites are working together on achieving our goal: Better health for more people. And together, we have grown strongly over the past years. Enjoy the advantages of working with a global player:  

  • Opportunity for international career development:
    a global network offering seminars and training sessions, expert and manager career paths
  • Open and highly collaborative culture: mutual support within teams and working as equals, team spirit and international collaboration
  • Intelligent working environment: working in smart buildings with the latest technology and equipment
  • Ambitious goals: Sartorius plans to double its sales revenue approximately every five years and expects to grow its global team to approximately 15,000 people in 2025.


All qualified applicants will be considered for employment without regard to race, color, religion, sex or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

Please view equal employment opportunity posters provided by OFCCP here.

E-Verify Participation Info

E-Verify Workers Rights

We look forward to receiving your application.

www.sartorius.com/career



Job Information

  • Job ID: 59547988
  • Location:
    Arvada, Colorado, United States
  • Position Title: Order Process Management Specialist
  • Company Name: Sartorius
  • Industry: Manufacturing
  • Job Function: Other
  • Entry Level: Yes
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: H.S. Diploma/Equivalent
  • Min Experience: 1-2 Years
  • Required Travel: 0-10%
  • Salary: $27.00 (Hourly Wage)

Please refer to the company's website or job descriptions to learn more about them.

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